Privacy Policy

Last Updated: January 2026

1. Introduction

At HajazCo, we respect your privacy. This policy explains how we collect, use, and protect information when you use our website, the HajazCo app, or contact us about platform services.

2. Information We Collect

We collect only the information needed to respond to requests and provide services.

  • Contact details such as name, email, phone number, and WhatsApp.
  • Request details such as arrival date, service type, accommodation location, transport needs, or tour preferences.
  • Usage data such as visited pages and device type to improve the website experience.
  • Messages and inquiries sent through forms, email, or WhatsApp.

3. How We Use Information

We use information to deliver a clear and responsive booking experience.

  • Process service requests for chauffeurs, airport transfer requests, accommodation support, or tours.
  • Respond to inquiries and send confirmations or important updates.
  • Improve the website, app, and service presentation.
  • Meet legal and regulatory requirements in the United Kingdom.

4. Information Protection

We use reasonable measures to protect personal data from unauthorized access, change, or disclosure.

  • Limit access to data to the team involved in delivering the service.
  • Use appropriate technical measures for transmission and storage.
  • Review and improve protection practices when needed.

5. Information Sharing

We do not sell your personal data. We may share limited information only when needed to complete a service or comply with law.

  • Share necessary details with trusted service providers when required for your request.
  • Comply with valid legal requests from competent authorities.
  • Protect the rights of HajazCo or users where there is a legitimate reason.

6. Your Rights

You may request access, correction, or deletion of your personal data where applicable law allows. Contact us and we will assist where possible.

7. Contact Us

For privacy questions or rights requests, contact us through:

You can also follow our official channels for HajazCo updates and travel service news.